Cloud Phone Systems
Your business phone system in the cloud can deliver incredible features, flexibility and savings.
Must-have features
- Zero upfront capital cost.
- Short-term contract.
- Free premium desk phone as standard.
- Enterprise grade IVR and routing etc.
- As many concurrent calls as seats.
- Free VoIP-to-VoIP calls.
- Instantly scalable, up or down.
- Outbound call monitoring wallboard.
- Use your extension anywhere in an iOS/Android app.
Next-level telephony
Our phones look and operate in much the same way as any other business phone. It has a keypad that you dial the same old telephone numbers into, and a handset that you can talk into and listen with. No surprises there. But these phones take your voice, and turn it into lots of little chunks of data, that can then be transmitted over the Internet. It’s similar in principle to how your computer takes your typed words and sends those over the Internet in the form of email. As the little chunks of data can travel anywhere over the Internet for free, the costs of calling have been slashed, in much the same way that email slashed the cost of sending faxes or letters.
All your telephones are connected to our service, which is ‘in the cloud’ (in the cloud means based, or hosted on the Internet). This is in a similar vein to how your computer’s email programs are connected to an Internet Service Provider’s email system. Our service runs on dedicated servers, running carrier-grade software. This is the hub of our call routing, and effectively it replaces the age-old PBX (private branch exchange), which means you no longer have need for an old-fashioned, expensive box to run and maintain in your premises.
Most importantly, when you make a call with our system, everything feels, works and sounds exactly as you’re already used to. Even your telephone numbers stay the same.
Did you know? Your business could be eligible for a grant covering two-thirds the cost of any IT/Telecoms project that contributes to an increase in flexible working. Application is easy – contact us for details!
Is a cloud phone system right for me?
- Looking to cut the cost of your normal telephone bills?
- Want remote employees/branches to make intra-company calls at zero cost?
- Want to network multiple offices and employees?
- Looking to centralise cost control and management?
- Need a more flexible, dynamic telephone system?
- Moving offices, utilising remote working, or looking to expand your business soon?
- Near end of contract for your current PBX or phone support?
If your answer is “yes” to any of these questions, then your business can benefit from our cloud phone systems (which we call VoIP).
The old fashioned PBX does not come cheap, there is the capital cost of acquisition, installation, and on-going maintenance. Not to mention, the added high cost for additional functionality such as voicemail and unified messaging, and that’s before you’ve even made a call. With a cloud phone system, businesses can take a complete bundled package from us which slashes costs and enables almost any company to have a best-in-class communications system, with features and abilities usually reserved for systems costing multiple thousands.
10 great things about a cloud-based business VoIP phone system
You already have the infrastructure in place
Any business that already has an Internet connection, be it broadband or fibre, can very easily add a VoIP-based phone system (one that transmits voice communication over the internet instead of a separate set of dedicated telephone wires). By doing so you get more for less. Since you already have a high-speed Internet connection, making the switch to VoIP has never been easier or been more cost-effective.
Low cost calling
Rather than paying a long-distance fee to your landline provider, or racking up charges making international calls on a mobile phone, you can pay a low fee to a VoIP provider, which connects the call through the Internet at a much cheaper rate. Since VoIP utilises your existing Internet connection, you no longer pay for access and usage fees on two separate sets of wires.
You only want one phone number
With VoIP you can use one phone number for all locations. This means that calls placed to your VoIP number can go to your landline, your office or your mobile phone. This is great for the busy mobile professional who is always on the go, yet needs to stay accessible to their team and customers.
Create a bigger presence for your business
Want to have a London phone number but not based there? Want to have an international presence in locations you are not (yet) in? A VoIP cloud phone system is the solution. We offer numbers from over 40 countries around the world giving your business an international presence. Allow callers in these countries to phone you over your cloud phone system direct to your office, for the cost of a local/national call from their telephone carrier.
Setting up a new office
When it’s time to set up a new office, organisations often only consider contacting BT (or whoever is their phone provider) to order a new analogue or private branch exchange (PBX) phone system, but is this the right long-term decision for the business? When examining the total cost of ownership over the complete lifecycle of a phone system, VoIP is typically 30% less expensive than a competitive PBX system. This analysis does not include the incremental user features, application benefits, productivity improvements and agility that VoIP can deliver, providing additional return on investment.
Moving offices
Using a VoIP system makes it very easy to move office. No cumbersome phone servers, PBX boxes etc. to take with you, and no need to change your established phone numbers. No matter which new geographical location (or country) you are moving to.
Keep your phone system updated with leading edge features
Since a cloud phone system is hosted by the VoIP provider (i.e. us) and is largely software based (rather than physical telephony equipment), you don’t have to worry about your phone system going out-of-date or needing to be upgraded to get the latest features. Quite simply, a VoIP system can enable new features at the touch of a button. Also, new features are being developed by the VoIP provider, which then become immediately available to you, the end user.
Multi-location companies with high intra-office call volumes
One of the basic elements of VoIP is that intra-office calls among company locations can be routed via the IP network, rather than the (cost-based) landline phone voice network, avoiding intra-office call charges. For some companies, 60% of calls and calling costs can be avoided.
I work in a highly flexible dynamic work environment
With a cloud phone system, handsets can often be relocated simply by unplugging them from the current network port and plugging them into a new port. They don’t require central system changes or reconfiguration. Similarly, new phones or sites can be added much more quickly than a PBX phone because most of the configuration is set remotely, allowing you to plug & play.
Unified Communications
Unified Communications is a fancy way to describe the ability to integrate your VoIP phone service with other communications such as email and chat. With Unified Communications you have the ability for voicemail messages to be emailed directly to you wherever you may be. Long gone are the days you have to repeatedly call into the office to see if there are messages waiting.