About Active Technology
A leading provider of IT support and services to many businesses and organisations, Active Technology served Aylesbury and surrounding areas since 1993. It rebranded to Actopia around 2012 and continues to support existing clients. Learn more about Actopia’s history.
Fast forward to September 2021 and Actopia was acquired by CMC Technology Group, creating a synergy of ever greater service and support – learn more.
Active Technology IT support
If you have a networked IT system, it is important to get the best out of it. You should keep it maintained on a regular basis and have access to qualified engineers when required. A high quality, responsive service level agreement (SLA) from people you can trust is critical if your business relies on computers, and whose doesn’t these days? Each support contract is tailored to the client’s individual requirements as few needs are the same.
Remote monitoring
- Ensure security software is installed and being updated frequently and correctly - anti-virus, spam filtering software etc.
- Remove spyware, malware, or other unnecessary software to uphold privacy and prevent system slow-down
- Install software updates to deliver more security and better user experience
- Review correct operation of backup systems and periodically test backup restoration
- Monitor critical hardware for deterioration
Technical support
- Fault diagnosis
- Server and computer repair
- Complete check and service
Site visits
- New installations
- Server/PC fault diagnosis and repair
- Disaster and data recovery, including backup setup and test
- IT System health check and report